Last updated: 02/01/2025
Thank you for choosing AccountTouch (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile field sales CRM application and services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services:
Personal Information
- First name, last name
- Email address
- Company/retail account name
- Other data you provide to us voluntarily
Non-Personal Information
- Public retail account information
- Product sales data, statistics, and other operational information
- Browser and device data
- Usage statistics of the app
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To manage user accounts
- To facilitate communication between sales reps and retail account managers
- To personalize user experience and provide tailored content
- To analyze usage patterns and improve the functionality of the CRM
- To send marketing communications (you can opt-out anytime)
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as data hosting, analytics, or email delivery services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is impenetrable, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access and obtain a copy of your personal data
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to object to processing or request restrictions on data processing
- The right to data portability
- The right to withdraw consent (where consent is the legal basis for processing)
To exercise any of these rights, please contact us at support@accounttouch.com.
6. Retention of Data
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@accounttouch.com